Return & Exchange

You can always return your order within 30 days from the date of purchase. Items will be refunded when returned in original condition including the attached price tags.

Returning your order within the Netherlands, Germany and Belgium is free of charge. Shipping costs on returns outside these countries are on the consumer's behalf.

If you prefer to exchange your online purchased item for another size or article, please go to one of our stores.

Items purchased in store can only be returned or exchanged in store.

Return or exchange in a No Label store

Please make sure you bring your (digital) order confirmation or receipt with you. Our staff would love to help you further.

Return by postal service

If you would like to return your online order via postal service, please follow the steps below. If you prefer a different article or size, please place a new order online or go to your nearest store for an exchange.

Step 1. Place the item(s) and packing list in a secure package.

Step 2. Visit nolabel.returnista.com

Step 3. Fill in your email address and order number.

Step 4. Select the items you want to return and the return reason.

Step 5. Select your shipping method, and print the shipping label if needed.

Step 6. Take your package to your preferred drop-off point, or wait for pickup.

Once your return order has arrived at our warehouse and has been approved, you will receive a confirmation email.

Your money will be refunded within 14 working days after we have received your return.

Need help?

Feel free to call: +31 (0)20 261 37 69 or email support@nolabel.nl.